I was at hotel on business. My room on the second floor for the most part was clean. The steps were dirty and disgusting. Pool was nice. Dining area looked like a scene from the 70's and breakfast options were limited. On the other hand, housekeeping staff was friendly and very helpful. However, the office staff had very poor customer service. Not one person was actually standing in the office to check in. I had to pick up a phone and dial zero for someone to come help me. In addition, not one person who I spoke with had a smile on their face or a welcoming tone. Whenever I spoke to anyone in the office they looked like I was annoying them. Furthermore, the worst part was that my room was next to area construction WORKERS who were loud and slammed doors from the moment they arrived daily. I requested to be moved to 1st floor and was told no rooms were available. I saw many that were empty. Main recommendation to hotel owner is Customer Service classes to office staff.
Decent rooms for the price. Room was clean, didnt try the breakfast but there is one from 6am - 10. Overall its worth the money.
Very clean, price is good. It is quiet even though it is right off the highway. Very strict "no smoking" policy.
Bathroom - toilet is loose, tile grout is gross, no fan and light bulb burned out.
we both sleeped very well. very clean. nice place
Plug to microwave was sparking and is burnt, had to unplug.
Garbage odor in dining room.
Americas Best Value Inn Jamestown West Ellicot is a US Lodging based in Jamestown, Pennsylvania. Americas Best Value Inn Jamestown West Ellicot is located at 620 Fairmount Ave, Jamestown, NY 14701, USA.
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